Monday-Friday, 8 a.m. to 8 p.m. CST With HealthChoice Illinois, you have a health plan partner to turn to for help. 3. It also explains how to find care and how to earn rewards. Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. The call is free. Your handbook is full of important information about your health care and Meridian. Find a doctor, explore coverage, review documents and much more. This is not a complete list. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.mi@mhplan.com. 0000002131 00000 n Limitations, copays, and restrictions may apply. Your call will be returned within the next business day. There are a few ways to complete the form: We want you to have a safe, healthy, and happy pregnancy! You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. 0000021917 00000 n Please contact the plan for more details. Visit your Member Portal or call Member Services. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. 0000080946 00000 n It will also explain our responsibilities to you, as well as outline the following details: Meridian will help make your Medicare and Medicaid benefits work better together and work better for you. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. For other questions about Meridian, please contact Member Services at 1-855-580-1689 (TTY 711), Mondaythrough Friday from 8 a.m. to 8 p.m.On weekends and on state or federal holidays, you may be asked to leave a message. MeridianComplete (Medicare-Medicaid Plan) is a health plan that contracts with both Medicare and Michigan Medicaid to provide benefits of both programs to enrollees. 0000010510 00000 n On weekends and on state or federal holidays, you may be asked to leave a message. You will need Adobe Reader to open PDFs on this site. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. hbbd``b`R@AH&="> $ $= @+D C[} "Fod(AE+ The Personal Wellness Assessment is a short form about you and your health journey. 0000068208 00000 n Provider Network 6 Call, Usted puede obtener gratuitamente este documento en espaol o hablar con alguien sobre esta informacin en otros idiomas. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). Llame al. Your call will be returned within the next business day. hKq?wNe?t!ARk;v6[IqK,h!i2jLnn}>^| ! 0000002041 00000 n You've got questions and we've got answers. The call is free. 0000041585 00000 n Benefits, List of Covered Drugs, pharmacy and provider networks and/or copayments may change from time to time throughout the year and on January 1 of each year. It will also explain our responsibilities to you, as well as outline the following details: View your Provider Manual, important plan information and more. 2500 0 obj <>stream It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. If you wish to stay on this website, please click Cancel. 0000151745 00000 n trailer You can also visit the Illinois Client Enrollment Services website. Other pharmacies/physicians/providers are available in our network. Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. 1-855-580-1689 (TTY 711) If your address changes, let us know. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. La llamada es gratis. Its full of tips and resources for pregnant members and new parents. This is not a complete list. Other pharmacies/physicians/providers are available in our network. 0000040481 00000 n With added benefitslike supportmakingsmart health choices, personal care coordination, 24-hour nursing help line, and more. If you need help finding a network provider and/or pharmacy, please call 1-855-323-4578 (TTY 711) or visit mmp.mimeridian.com to access our online searchable directory. Fill out the Member Notification of Pregnancy form(PDF)to let us know if you are pregnant. https://www.illinois.gov/hfs/healthchoice/Pages/HealthPlans.aspx, https://www.illinois.gov/hfs/healthchoice/reportcard. Want a paper copy? It looks like your browser does not have JavaScript enabled. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. v4P+r-k E`:8\TV%F1MeLT=LyMit+GYrUn*mH gp`x Y;EgPCSSphf>op!mOQtkC v^K#x" HFS sends paperwork in the mail that you need to renew your Medicaid coverage. providerhelp.IL@mhplan.com. A grievance is a complaint about a provider or about the quality of care or services you received. If you experience any problems receiving your mail order prescription, call Member Services at. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. You will need Adobe Reader to open PDFs on this site. Meridian will work with you to make sure you get all of the care you need, when you need it. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. We are excited to share that MeridianCare, a WellCare company, is changing its name to WellCare, effective January 1, 2020! ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. 0000000956 00000 n If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. You can also file a grievance or appeal on the phone by calling Member Services or in writing via mail or fax. The benefit information is a brief summary, not a complete description of benefits. If you wish to stay on this website, please click Cancel. The Member Handbook, along with your enrollment form, serves asMeridian Medicare-Medicaid Plan's (MMP) contract with you. On this page, youll learn more about your Member Handbook and some important forms that can help you understand your plan and get the care you need. This is not a complete list. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. Language Assistance & Notice of Nondiscrimination. We want you to be happy with the treatment and services you get from Meridian and our providers. 0000067553 00000 n For more information contact the plan or read the Meridian Member Handbook. For more information contact the plan or read the Meridian Member Handbook. 2390 0 obj <>/Filter/FlateDecode/ID[]/Index[2369 132]/Info 2368 0 R/Length 109/Prev 879097/Root 2370 0 R/Size 2501/Type/XRef/W[1 2 1]>>stream Meridian is for people eligible for both Medicaid and Medicare. // ]]>. The call is free. You are now able to view your health information from a third-party app on a mobile device or PC! Download the Member Handbook (PDF). La llamada es gratis. Call 1-855-580-1689 (TTY: 711). Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. It explains the medical, dental, vision, and pharmacy services that are covered by your plan. On weekends and on state or federal holidays, you may be asked to leave a message. It will also explain our responsibilities to you, as well as outline the following details: The Annual Notice of Changes (ANOC) is a brief summary of benefits and benefit changes that occurred from one year to the next. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. Other pharmacies/physicians/providers are available in our network. For more information, or to find out how to get enrolled, please contact Meridian at 888-437-0606. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. Please visit our new website to see up to date information about your plan. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. Your call will be returned within the next business day. Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Notice of Nondiscrimination & Language Assistance. 0000072727 00000 n 167 0 obj <> endobj Moving? We want you to be happy with your healthcare services. Want a paper copy? // /Metadata 260 0 R/Names 2392 0 R/OpenAction 2371 0 R/Outlines 2412 0 R/PageLayout/SinglePage/PageMode/UseOutlines/Pages 2360 0 R/StructTreeRoot 410 0 R/Type/Catalog/ViewerPreferences<>>> endobj 2371 0 obj <> endobj 2372 0 obj <. It also explains how to find care and how to earn rewards. Download the Member Handbook (PDF). The call is free. Your call will be returned within the next business day. Report an address update to HFS online. Your Member Handbook is a great resource if you have any questions or just want to learn more about your coverage. This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. If you are using a Meridian provider, you will not have to pay a plan premium, deductible, or copay. The right care for you. If you wish to stay on this website, please click Cancel. 0000002074 00000 n You can make an appeal if you disagree with our verdict. endstream endobj startxref Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. Meridian Open Enrollment 6. Please turn on JavaScript and try again. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). Learn more about how being a Meridian provider benefits you. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, 2022 IL Prior Authorization Fax Submission Forms - Inpatient (PDF), 2022 IL Prior Authorization Fax Submission Forms - Outpatient (PDF), 2020 MeridianComplete Authorization Lookup (PDF), Behavioral Health Discharge Transition of Care Form (PDF), HealthHelp and eviCore Provider Notification (PDF), Primary Care Provider Reassignment Form (PDF), Annual Care for Older Adults (COA) Form (PDF), Breast Cancer Screening Exclusion Form (PDF), Colorectal Cancer Screening Exclusion Form (PDF), Timely Submission of Encounter Data by Medicare-Medicaid Plans (MMPs) to CMS (PDF), Prohibition Billing Dually Eligible Individuals Enrolled in the Qualified Medicare Beneficiary (QMB) Program (PDF), Part D Coverage Determination Request Form (PDF), Part D Redetermination Request Form (PDF), Hospice Information for Medicare Part D plans (PDF), 2021 IL Prior Authorization Fax Submission Forms - Inpatient (PDF), 2021 IL Prior Authorization Fax Submission Forms - Outpatient (PDF), Partnership for Quality (P4Q Program) (PDF), Language Assistance & Notice of Nondiscrimination. If your pregnancy is at high risk, we may call you. You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. [CDATA[ You can get this document for free in other formats, such as large print, braille, or audio. Llame al 1-855-580-1689 (los usuarios de TTY deben llamar al 711). startxref Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. 0 Out-of-network/non-contracted providers are under no obligation to treat Meridian members, except in emergency situations. For example, we may not approve your providers request for a certain drug. Call MeridianComplete at 1-855-323-4578 (TTY users should call 711), 8 a.m to 8 p.m., seven days a week. At the right time and place. Under our plan, you will have one card for your Medicare and Medicaid services, including long-term services and supports and prescriptions. Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. On weekends and on state or federal holidays, you may be asked to leave a message. Monday-Friday, 8 a.m. to 8 p.m. CST Youll tell us about any health conditions, recent hospital visits, medications, and more. Check out the, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, Illinois Client Enrollment Services website, Language Assistance & Notice of Nondiscrimination. See if you qualify, and explore the HealthChoice Illinois advantage. For more information contact the plan or read the MeridianComplete Member Handbook. The Member Handbook, along with your enrollment form, serves as MeridianCompletes contract with you. The COC lays out all the details so that you can stay on top of your coverage. Call 1-855-580-1689 (TTY: 711). You can get this document for free in other formats, such as large print, braille, or audio. Monday-Friday, 8 a.m. to 5 p.m. CST 866-606-3700 . You can also visit the Illinois Client Enrollment Services website. Meridian Medicare-Medicaid Plan (MMP) is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. 0000025980 00000 n 199 0 obj <>stream The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. It will help you get the care you need. You will be able to work with one health plan for all of your health insurance needs. View our Frequently Asked Questions page. 0000001774 00000 n 0000025639 00000 n 1-855-580-1689 (TTY 711) The call is free. MeridianComplete is a health plan that contracts with both Medicare and Illinois Medicaid to provide benefits of both programs to enrollees. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. On weekends and on state or federal holidays, %PDF-1.7 % You are leaving this website to go to a website managed by a contracted company, which provides service on our behalf. More information is in your Member Handbook(PDF). All Rights Reserved. Understanding the ins and outs of your health plan can be difficult. Add a New Provider or Term an Existing Provider, Make a Change to an IRS Number or NPI Number, IMPORTANT NOTICE TO PROVIDERS REGARDING THE PURCHASE, BILLING AND ADMINISTRATION OF J CODE DRUGS IN THE OFFICE AND OUTPATIENT FACILITY SETTING, MeridianHealth Provider Information Regarding System Updates Effective July 1, 2021, Meridian Clinical Policy Readmission Review, Meridian of Illinois Announces Provider Relations Team Reorganization, Meridian of Illinois Partners with Jeremiah Development for LOVE Rockford Event, UPDATE PRACTICE INFORMATION USING THE MERIDIAN PROVIDER UPDATES TOOL, SUPPORT & RESOURCES FOR THOSE IMPACTED BY THE HIGHLAND PARK TRAGEDY ON JULY 4, Personal Wellness Assessment: English (PDF), Personal Wellness Assessment: Spanish (PDF), Member Notification of Pregnancy form(PDF), Meridian Managed Long Term Services & Supports Plan, Or if you receive the form by mail, complete it and send it back to us in the perpaid envelope. It outlines services and benefits that areand are notcovered. Each link will open a new window and is either a PDF or a website. La llamada es gratis. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, Prior Authorization, Step Therapy and Quantity Limits, Coverage Determinations and Redeterminations for Drugs, 2022 Annual Notice of Changes - English (PDF), 2022 Notificacion Anual de Cambios - Spanish (PDF), 2023 Annual Notice of Changes - English (PDF), 2023 Notificacion Anual de Cambios - Spanish (PDF), Language Assistance & Notice of Nondiscrimination, What is covered, including health care services, behavioral health coverage, prescription drug coverage, How to get the care you need, including the rules you must follow, Your rights and responsibilities as a member of our plan. 2021 Member Handbook Illinois Counties: Cook, DuPage, Kane, Kankakee, Lake, Will . %%EOF 1-855-580-1689 (TTY 711) Please note that once you have left our website, you may be able to access portions of the contracted company's website that are not related to your plan. Out-of-network/non-contracted providers are under no obligation to treat MeridianComplete members, except in emergency situations. When you go to file, youll want to write when and where the incident took place, and what happened. 0000047422 00000 n Copyright 2023 Meridian All Rights Reserved. You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Monday through Friday from 8 a.m. to 7 p.m. Don't forget to call your local HFS oce and Meridian Member Services with your new address. Call 1-855-580-1689 (TTY: 711). Download the Member Handbook(PDF). Su llamada ser devuelta dentro del siguiente da hbil. Making healthcare decisions can be tough--who to see for care, what to ask, when to go. Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. You will need Adobe Reader to open PDFs on this site. 0000041209 00000 n You will need Adobe Reader to open PDFs on this site. 0000046386 00000 n The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. Each link will open a new window and is either a PDF or a website. The handbook will explain your rights, benefits, and responsibilities as a member of MeridianComplete. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. Just call Member Services with your new address. Monday-Friday, 7:00 a.m. to 5:30 p.m. (TTY: 711) Ser vice area . The Health Library is a free resource exclusively for MeridianComplete members and providers. 167 33 Be sure to read your Meridian Member Handbook and keep it handy. Check out the Interoperability page to learn more. It will also explain our responsibilities to you, as well as outline the following details: This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. Please review the various programs below. 0000068680 00000 n With HealthChoice Illinois, you have a health plan partner to turn to for help. 2369 0 obj <> endobj This is not a complete list. 0000067354 00000 n Starting January 1, 2018, the Illinois Medicaid Managed Care Program is expanding to include all The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. With our Medicare-Medicaid Plan (MMP) youre getting: An assigned care manager to help answer questions and coordinate your care. Copays for prescription drugs may vary based on the level of Extra Help you receive. <<0B5A082EC79D7049BD46C1656B63CA22>]/Prev 539953>> We are excited to share that MeridianCare, a WellCare company, is changing its name to WellCare, effective January 1, 2020! Representatives are available Monday-Friday, 8 a.m. to 8 p.m. to assist you. Your call will be returned within the next business day. fm.formularynavigator.com,medicare.entrykeyid.com,member.membersecurelogin.com,mmp.ilmeridian.com,findaprovider.mmp.ilmeridian.com,provider.mmp.mimeridian.com, You are now able to view your health information from a third-party app on a mobile device or PC! You can enroll in Meridian by contacting Client Enrollment Services for the Illinois Department of Healthcare and Family Services at 1-877-912-8880 (TTY 1-866-565-8576), Mondaythrough Friday from 8 a.m. to 7 p.m. providerhelp.IL@mhplan.com, The Interoperability and Patient Access Rule. xref If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. If we fall short, you can file a grievance or appeal. 0000040678 00000 n Meridian Member Services . The benefit information is a brief summary, not a complete description of benefits. ILLINOIS MEMBER HANDBOOK ILLINOIS MEMBER HANDBOOK EFFECTIVE DATE: July 1, 2021 MEMBER SERVICES: 866-821-2308 TTY/TDD: 711 ilmeridian.com ILLINOIS MLTSS 1 Welcome to MeridianHealth Managed Long Term Services and Supports (MLTSS) Welcome to MeridianHealth (Meridian)! Download the free version of Adobe Reader. %PDF-1.4 % We need to be able to send you important information in the mail. Making healthcare decisions can be tough--who to see for care, what to ask, when to go. For more information contact the plan or read the Meridian Member Handbook. JB Pritzker, Governor Theresa Eagleson, Director. Want a paper copy? 0000002177 00000 n 0000041668 00000 n Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. If you wish to stay on this website, please click Cancel. Your call will be returned within the next business day. HealthChoice Illinois is the smart way most Medicaid members get quality care. This site contains various Meridian Medicare-Medicaid Plan (MMP) links and resources. If you need help finding a network provider and/or pharmacy, please call 1-855-580-1689 (TTY: 711) or visit mmp.ILmeridian.com to access our online searchable directory. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. h|kPQevkmNRIDrDI-)Vw*DYS7cgcr!349g3. The Provider Manual has everything you need to know about member benefits, coverage, and provider guidelines. 0000046799 00000 n 2023 A certificate of coverage (COC) tells you what to expect from your healthcare plan. Complete the Member Notification of Pregnancy(PDF) form in the Member Portal. If theres a question you cant find the answer to on our website, call us at 1-855-323-4578(TTY 711), Monday - Friday from 8 a.m. - 8 p.m. EST. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. Please call our Member Services number or see your Member Handbook for more information, including the cost-sharing that applies to out-of-network services. If you have any questions, call Meridian Member Services toll-free at 866-606-3700. Catching a Breath Complex Case Management Flu Outreach Opioids We will send you a notice before we make a change that affects you. For more information, call MeridianComplete Member Services or read the MeridianComplete Member Handbook. You also need to make sure that the Department of Healthcare & Family Services (HFS) has your new address. We also have an optional automatic mail-order delivery program under which we will automatically fill all new prescriptions your health care provider sends to us, as well as refills for prescriptions that have already been filled but are running out. This handbook will help you understand your coverage. window.location.replace("https://mmp.ilmeridian.com/member/benefits-coverage/whats-covered/member-handbook.html"); For a more comprehensive description of the plan benefits, please refer to your Member Handbook which can also be found on this page. Click the link below to view or save a copy. +t x1Rdt!v8,1{1"sAS*.~Y|U:d\e6qXaI1,JSh\0y7x'zz|:nY\bnLM H\Bd ;,|Xt$Au*5Ndt:|_bLR[QcO?#VJ2VH n6 (_`/}^v}~/ OZ1?.9H Pl;-wrZi}wSzpibGlU}~/r B5[AuJL~2P1W^ j}Y@5( ?d You will need Adobe Reader to open PDFs on this site. An appeal is a way for you to ask for a review of our actions. On weekends and on state or federal holidays, you may be asked to leave a message. The benefit information is a brief summary, not a complete description of benefits. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. Su llamada ser devuelta dentro del siguiente da hbil. MeridianHealth is now Meridian! Keep in mind that everything you choose to share is confidential. This way, we can connect you with the right care. Each link will open a new window and is either a PDF or a website. 2022 Provider Manual (PDF) Meridian Provider Manual Errata Sheet (PDF) Documents and Forms Medical Referrals & Authorizations Pharmacy Billing Mandatory Training Attestation It also explains how to find care and how to earn rewards. 0000017969 00000 n The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. You can join our Start Smart for Your Baby program. Call Member Services if youd like paper copies of any of these documents. If you need help finding a network provider and/or pharmacy, please call 1-855-323-4578 (TTY 711) or visit mmp.mimeridian.com to access our online searchable directory. member.ILmeridian.com. 0000002220 00000 n The handbook will explain your rights, benefits, and responsibilities as a member of Meridian. Material ID:H6080_WEBSITE_2023_Accepted_09282022. Meridian covers all counties in Illinois. Member Request for Reimbursement (PDF) Mandatory Training Attestation (PDF) Mandatory Training Attestation (PDF) Preventive Care (HEDIS) (PDF) Annual Care for Older Adults (COA) Form (PDF) Breast Cancer Screening Exclusion Form (PDF) Colorectal Cancer Screening Exclusion Form (PDF) Diabetes Exclusion Form (PDF) The benefit information is a brief summary, not a complete description of benefits. The Member Handbook, along with your enrollment form, serves as Meridian Medicare-Medicaid Plan's (MMP) contract with you. Los representantes estn disponibles para ayudarle de lunes a viernes de 8 a.m. a 8 p.m. Los fines de semana y los das feriados estatales o federales, es posible que se le solicite que deje un mensaje. Each link will open a new window and is either a PDF or a website. ATENCIN: Si habla espaol, tiene a su disposicin servicios gratuitos de asistencia lingstica. You can get this document in Spanish, or speak with someone about this information in other languages for free. 0000046576 00000 n This site contains various MeridianComplete (Medicare-Medicaid Plan) links and resources. Other pharmacies/physicians/providers are available in our network. For certain kinds of drugs, you can use the plans network mail-order services. Meridian Our Population Health Management Programs are offered to Meridian members and designed to improve your overall health and quality of care. On weekends and on state or federal holidays, you may be asked to leave a message. (los usuarios de TTY deben llamar al 711), lunes a domingo, de 8 a.m. a 8 p.m. La llamada es gratuita. 0000006553 00000 n With added benefits like support making smart health choices, personal care coordination, 24-hour nursing help line, and more. You can get this document for free in other formats, such as large print, braille, or audio. We can connect you with support, services, and even rewards. If you would like a Provider/Pharmacy Directory mailed to you, you may call the number above, request one at the website link provided above, or email memberservices.il@mhplan.com. Su llamada ser devuelta dentro del siguiente da hbil. Usually a mail-order pharmacy order will get to you in no more than 5 days. For a more comprehensive description of the plan benefits, please refer to your Member Handbook. Looking for your plan home page or interested in becoming a member? Important Phone Numbers & Contacts In an Emergency 911 Meridian Member Services 866-606-3700 0000014634 00000 n 0000000016 00000 n If you have questions, please call MeridianComplete (Medicare-Medicaid Plan) Member Services at 1-855-580-1689 (TTY users should call 711). 0000001708 00000 n For information regarding our Pharmacy Benefit Manager (PBM), MeridianRx, visit the MeridianRx website. Member ID Cards 5.

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