Dont miss our hassle-free ways to help yourself. Complete account control at your fingertips. Terms and Conditions apply. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. business Has hybrid work affected my offices bandwidth needs. The BT phone number and IVR options are available in the table below. Phone line not working properly? Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Maybe there's a problem with your order. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. Designed for 250-4,000 employees, our scalable broadband and mobile packages grow with your business so youre always connected. That means you get fast, reliable speeds. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. BT Business App Save time, manage your account, and check your services at your fingertips Simply follow the instructions and you might not need to call BT Broadband. Price quoted only available on a 5-year term contract and applies to new circuits only. If an investigation is required, BT will give you an indication of how long it will take and when you can expect an update. track your order here. Whatever industry youre in, weve got tailored solutions to help your people work smarter. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Search The Phone Book from BT to find contact details of businesses across the UK. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Contact BT Business. Safety starts with understanding how developers collect and share your data. There are no limits to what people can do when they connect. If you need help quickly, use the other contact options. Our SME solutions are for you. Fix Problems and faults Contact Chat, phone, or email Contact us about. Starts with VOL followed by three and eleven numbers, Oops. Raise a general billing enquiry. We're here to keep your teams connected as the trusted partner of businesses around the globe. Our great-value business broadband offers fast speeds and a reliable connection. Change your UK billing address. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. By email Send message We aim to respond to your email within 48 hours - excluding weekends. How to Buy an Online Listing . A business leased line, on the other hand, is a dedicated line just for you. Use the contact options below once you have placed your order. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. Get a 200Mbps leased line for 299/month (ex VAT). Maybe there's a problem with your order. Our insights and events hub is your go-to destination for help and advice on the future of your business. That's why we've been named as a leading service provider by Gartner. All prices exclude 20% VAT. The good news is that BT has a strict complaints Code of Practice thats Ofgem approved, so you can rest easy that your BT complaint will be taken seriously. 0330-123-4567 from a mobile order and you'll shortly receive an email with an order number you can use to Subject to credit check, business registration and a 5-year minimum term. If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Well offer the fastest fix with the first available visit youre in control to change it. Unfortunately, BT's phone system is not well designed. If you need to write to us, please check the back of your bill for the right address to use. That means there are no busy periods or dips in data service to worry about. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. We know that the internet is key to your business, and downtime means lost revenue. Create an account Are you an EE Mobile customer? In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. T&Cs apply. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Search The Phone Book from BT to find contact details of businesses across the UK. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. This will involve a complete review of your complaint to make sure nothing has been missed. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. Prices ex VAT. We only collect anonymous data. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. Got up to 250 employees? Get our fortnightly round-up of the best deals, reviews and money-saving tricks! Don't worry, if you don't have the details of these accounts you can still track A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. You'll get a PDF file to keep and print out. Get a BT ultrafast fibre broadband deal today and bundle your TV. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services Faults and Orders dashboard. When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Lessons BT Business Teach Us Rest assured that your call is really important . If you're a BT Mobile customer and need help or support, you can call the number in the table and follow the IVR options to reach the right department as quickly as possible. Best if you're on your mobile. You need your order reference number. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. The developer provided this information and may update it over time. Mobile costs may vary. Try contacting support if you still can't You need your billing account number. And if you do experience service stops, well provide money-back credit. How does BTnet work with cloud applications? Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. You can request your BT complaint to be escalated at any time, but it is often better to allow a little time for BT to look into your complaint before you escalate it. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. Compare leased line pricing and find the best fit for your business. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. Available 24/7Free from UK landlines. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. We offer reliable connectivity, but sometimes faults do occur. Connect your people and places with smart solutions tailored to your business. Every single time. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. Mobile costs may vary. again. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. In order to view the dashboard you will need to add Try contacting support if you still can't track your order. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. track your order. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. Our activities added 24bn to the UK economy. Starts with two letters followed by six or seven alphanumeric. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. You'll find it on your bill.

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