Everyone deserves a vacation. The property features spectacular views over Queens Park and the harbour, and the rooms are complete with fully equipped kitchens, large king beds, and plenty of space to work or relax. The outdoor pool was very nice as was the indoor. Schedule Full-Time. Kids loved the pumpkin scavenger hunt., The Gaylord is a beautiful place. Please see our partners for more details. I was sitting in the hall & could hear everything people were doing in their rooms in a 4 square room radius. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Please be assured your experience has been shared with our leadership team and will be addressed internally to help improve our service for all current and future visitors and guests. The Gaylord Texan Resort and Convention Center is an all-inclusive resort situated in Grapevine, Texas. Home; Activities; Offers; Commitment to Clean; More Experiences. Tripadvisor performs checks on reviews. Please see our partners for more details. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Enjoy custom furnishings, crown moldings, and rich fabrics. Use code GOV. We stayed here as part of a work conference. Forecast, plan and execute profitable catered events for large group/convention business and key accounts (400 - 13,000 attendees). It's important to note that we did not get an atrium room as requested, which probably would have been louder. Available for Marriott Bonvoy Members only. Book by 10/13/19. It is about 6 miles from DFW airport. Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. Gaylord Hotels Built 2004 Renovated Total meeting space 490,132 sq. I was able to pick my room in advance 2 days before arrival. However, I must say that Zeppole and Old Hickory were up to the same superb standards that they had in 2013. Spectacular room with an atrium view. Gaylord Texan Resort & Convention Center 4-star family-friendly hotel connected to the convention centre You can look forward to a nightclub, a poolside bar and a terrace at Gaylord Texan Resort & Convention Center. Good evening, all overnight guest room bookings receive 4 wristbands per room at not additional cost. Room types may vary. More Info : Gaylord Texan 1501 Gaylord Trail Grapevine, TX 76051. Needless to say, I walked several miles over the course of a 4 day business trip. Please see our partners for more details. Whether you are in Grapevine for work or play, our well-appointed rooms and suites are the perfect place to stay. There are 2 coffee shops but both are associated with Starbuck's, and for those who really dislike the quality of Starbuck's coffee, very disappointing. We were told our parking would be complimentary as an anniversary gift. Try again. Dear Carla H, It was a pleasure hosting you and we appreciate the review. If we find any, we delete them and, if necessary, take action against whoever is responsible. Courtyard Dallas DFW Airport North/Grapevine, TownePlace Suites By Marriott Dallas DFW Airport North/Grapevine, Residence Inn DFW Airport North/Grapevine, Super 8 by Wyndham Grapevine/DFW Airport Northwest, Hilton DFW Lakes Executive Conference Center, Hampton Inn & Suites Dallas-DFW Airport North-Grapevine. Job Category Food and Beverage & Culinary. The room was not ready until almost 4:30pm. Huge problem was the elevator jammed and traumitized my 8yr old niece. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. The lady who checked us in took our parking ticket, and we had to turn our room cards in to check out. The charcuterie platter was the best I have ever seen! Washing their hands, talking, opening a jar (or something) in the bathroom. Room types may vary. Make yours extraordinary at Gaylord Texan Resort & Convention Center. The two nice restaurants were closed. There was an ice slide and it was beautifully done. The resort fee gives you access to go to the waterpark. They're also applicable regardless of the comment's tone. WiFi is available in the rooms and charges apply. (855) 334-6659 My Booking Customer Service Prices Photos Map Hotel Facilities Hotel Information Hotel Policies Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Apply online instantly. Please dont include personal, political, ethical, or religious commentary. As a titanium elite I thought 4pm was automatic - That is not the case. Thanks!, All of the fun Halloween attractions for the children, The place is just majestic. When we returned, it was around 8:30 pm. We were there when the Tornado came through. We had the pool all to ourselves in the morning which we loved. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The website does not explain the risk involved so I'm taking the time to warn people. Make your Christmas bright with a holiday getaway to Gaylord Texan. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. We walked around the atrium for a little bit then went down to the Riverwalk Cantina, arriving at 9:30. The Gaylord Texan offers bright rooms decorated in copper and tan. Apply online instantly. Limited availability and subject to blackout dates. Take all the comforts and flexibility of your home, plus the best bits of a hotel and you get room2 Southampton, the world's first Hometel. The Gaylord Texan has room service as an option for all room and suite types. The beds were comfortable And the restaurants and shops are pretty entertaining. Review tags are currently only available for English language reviews. I have been told various things from the several different people I have spoken to - each time they only want to pass me off to someone else - I have been told that it is a Marriott Bonvoy issue and to file a complaint with them, at least 3x now I have been told that "Accounting will contact me," and I have also been told that it will take a long time to get the money back "because it will have to go through my credit card company." Gaylord Texan We spent 3 nights and 4 days at the Gaylord Texan after New Years. House keeping was good too. I returned the rental car on property. Posting id: 820707248. Gaylord Texan, The Gaylord still has that wonderful atrium under glass which is great when the weather outside is freezing cold. Which popular attractions are close to Gaylord Texan Resort & Convention Center? Arrived at hotel around 230pm on Monday, 6/24. The Gaylord Texan is a massive property that has tons of activities for all ages. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. After their trip, guests tell us about their stay. That's how we know our reviews come from real guests who have stayed at the property. Ensure you call ahead or you could be very disappointed like our family was :-( In addition, be aware that many of the restaurants are fully booked by external guests, especially the Old Hickory Steakhouse. So guess what? I asked if they were getting ready to close and he said "yes but you have time for 1 maybe 2 drinks." The wine bar was one of the highlights of my stay. This one is a mega property. This is such a well run property words do not describe. The extra pillows were not delivered, but we were too tired and discouraged to care. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I will state if you read my reviews you will know I hate large properties. Thank you again for the review and we hope you will give us the opportunity to host you in the future. What are some of the property amenities at Gaylord Texan Resort & Convention Center? The Glass Cactus Nightclub contains 4 bars, live music and a 2-story deck. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. There are a lot of planes that go over the resort but the rooms are pretty well insulated from the sound. I live locally, but I booked for my wife's birthday with close friends. Simply incredible! The Cantina (Mexican food) was nice but the food options limited and not particularly appetizing, Zeppole also has a limited menu but the selections were more in line with what you'd expect from an Italian restaurant and actually very tasty. Room service was very fast and the food flavored to perfection. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. They read all your preferences and make sure your stay is incredible! Gaylord Texan, Hotels near Gaylord Texan Resort & Convention Center, Gaylord Texan Resort & Convention Center Pool, Gaylord Texan Resort & Convention Center Rooms, Dallas/Fort Worth International Airport Hotels, Hotels near Regency Beauty Institute - Lewisville, Hotels near Salon Professional - Lewisville, TX, Hotels near The King's University - California Van Nuys, CA, Hotels near DeVry University Irving, Texas, Hotels near Keller Graduate School of Management- Irving Center, Hotels near Universal Technical Institute - Dallas, TX, Hotels near Aviation Institute of Maintenance. The wait was really long at the one breakfast spot open so we tried room service. I tried to do the same next day, but there was only menu breakfast due to the lack of regular (non event) customers. Our Atrium View guest rooms offer stunning views of our one-of-a-kind atriums. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. I wanted to stay forever! Book your restaurants a couple of months ahead! While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Payments made by partners impact the order of prices displayed. When you stay at Gaylord Texan Resort & Convention Center in Grapevine, you'll be connected to the convention center, within a 5-minute walk of Gaylord Texan Convention Center and Grapevine Lake. Respect the privacy of others. It is a resort and waterpark! The room block at the Gaylord Texan is currently sold out. Staff: Friendly and courteous. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. All content should be genuine and unique to the guest. Then some shirts were left in the closet and their system of tagging lacked big time. 1501 Gaylord Trail . For all table reservations, call 817-778-2805 or email Cole.Maxwell@GaylordHotels.com Buy Tickets School's Out! Each is equipped with cable TV, a coffee maker and a laptop safe box. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. He knew all the wines he had which was one of the best selections I have seen at any establishment. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. On Monday (once jet lag was over) and post gym I went for the Buffett Breakfast, which was huge and really good, if expensive at $40 with tips. Worst customer service I have ever experienced, I stayed for 3 nights in early November. Kids loved the pumpkin scavenger hunt. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. Really? Washing their hands, talking, opening a jar (or something) in the bathroom. escaperoom.com. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. We did the Snow tubing (which is not a huge hill so even that was not as "grand" as we'd hoped, the "Merry and Light" show was fun, a walk around, and the actual "ICE Polar Express" Exhibit, which is COOL (pun intended) to older kids even because ice sculptures are COOOOL! room2 Southampton is a place to live, not just stay for the night. Very Impressed with the way the staff handled the situation. It kept me up all night. Rooms offer two bottles of water, an iron, a hairdryer, a small work desk, a mini fridge, a coffee maker, and plenty of electrical outlets. more. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Local restaurant dinner delivery service is also available. They went the extra mile and split our salad and two plates. The highlight of the on-site restaurants is Old Hickory Steakhouse. For the next hour and a half, we listened to people in the hallways screaming up and down. Cant wait to do it again, I got discount on room and park combo through Groupon . The only real negative is everything you do in your room/bathroom can be heard in the hall. We ordered room service a few times. I am a traveler. It was full! Its a great venue. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Register or Buy Tickets, Price information. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. Dear JDubois0817, It was a pleasure hosting you and we appreciate the review. We weren't going to let it ruin our nights so we went back up to the bar that wasn't open before. The hotel really is beautiful & each worker we encountered was kind & helpful. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Phone: 1-817-778-1000. Cant wait to do it again, I got discount on room and park combo through Groupon . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The only way to leave a review is to first make a booking. Experience hospitality at Texican Court for New Year's Eve and enjoy an evening around the fire pits with live music from 6:00 pm - 12:30 am and a champagne toast at midnight at Two Mules Cantina <<< book here. Cancellation and prepayment policies vary according to accommodations type. Lowest Regular Rate. ft. I live locally, but I booked for my wife's birthday with close friends. Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Room Ft. Worth 1-2, Grapevine, 76051, Texas, Room Ft. Worth 1-2 Book Now About Fairway Total Expert There was a problem loading the reviews. You can even charge your laptop in the in-room safe while youre away. Identify guest reservation needs and determine appropriate room type. ?I was so looking forward to this resort and was sadly, very disappointed. Contributions should be travel related. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas 76051 USA +1 817-778-1000 4.0 9075 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Mobile Dining Service Request Spa Hotel Deal AAA Members Hot Deals Need to Know Promotional Code: Z2H What's this? 1501 Gaylord Trail, Gaylord Texan, Grapevine, TX 76051 Neighborhood Grapevine Cross street Gaylord Trail/State Highway 26 Parking details Local day guests who spend $25 or more in Riverwalk Cantina will receive a complimentary self-parking validation for the resort garage. Back to top. Ideally, we'd publish every review we get, positive and negative. and more! Nestled in Gaylord Texan's festive Riverwalk Market District, Old World Mexico meets modern Tex-Mex for a delicious dining experience. I. forgot and could only get marginal times for seating. Information 1501 Gaylord Trail. I feel that based on the amount of charges which comes with higher expectation, this was fair service and environment.The Glass Cactus bar is always fun, nice place to hang out with friends.Glad to have nice resort like this in Grapevine! The carpet in our room was sticky in some parts. I had a room with two double beds and an external balcony. I realized this while waiting for my room to be serviced. Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review. We couldn't get out of the parking garage without paying! The place is just majestic. I actually ended up with backaches from sitting in the upholstered chair. Escape Room in Grapevine, TX: Vital game details, editor's view, curated reviews, covid updates, FAQs and more. Gaylord Texan Resort & Convention Center 1501 Gaylord Trl , Grapevine, Texas 76051 855-516-1090 Reserve Outstanding value on upcoming dates. I had housekeeping banging on the door (twice) whilst I was in meetings - So I messaged the front desk who reluctantly gave me noon check out. 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