by djscal Sat Feb 16, 2019 1:44 pm, Post and not me getting the wrong item. It was a $120 handbag and I can't really afford to lose that money. RMAs cannot be extended or re-issued. Not only is this helpful for the buyer, it usually reduces anxious messages to the seller concerning the location of the item. Ebay requires tracking on everything you sell, otherwise you forfeit all seller protection, because there is no evidence you even sent anything aside from the buyer's word (and lets be frank, everybody lies. The G1 from Yamaha can be removed via the following steps: Use a bit of penetrating oil and wait for some time. You have to wait to see if the shipper can locate your insured package. The content you are looking for has been archived. For more information, please see our We'll also help you do boring tasks quicker or take care of them entirely on your behalf. This is worse around the holidays but is a problem all year. eBay goes by tracking only. However, given you have said my eBay package says "delivered" I am going to go with you already have a tracking number that you can either look up at the. This is just annoying that RM won't give me any written confirmation as per their policy and eBay still want me to get a 'mis-delivery' confirmation and not the seller who's error this is. by mariezzz Fri Feb 01, 2019 8:55 pm, Post but when I click the button thr next stage doesn't complete. by dziuniek Mon Feb 04, 2019 7:15 am, Post If your buyer hasn't received their item and the estimated delivery date has passed, they'll let you know there's an issue by opening an "Item not received" request. Sit back and relax while we do the work. If you use DoNotPay's Burner Phone and Virtual Credit Card products, you'll never have to supply your real info to random companies again. Mark as New; . Thanks. Sit back and relax while we do the work. Check the places where the courier might have left the parcel, such as their backyard, garage way, porch, etc. Even though this is the least occurring reason, it does happen. Give it a few days. Help for buyers and sellers. eBay Item Says Delivered but Never ReceivedRequesting a Refund If your missing eBay package was sent with Priority Mail or Priority Mail Express, you can request a refund. How To File a USPS Delivery Complaint in a Few Clicks. - edited - I have passport stamps to prove I am abroad. I think more often than not eBay will side with the buyer in this situation. Manage Returns and Refunds Other options for you When you look at the whole page, it will give you the option to look at the tracking history and a map of where the phone was delivered to including GPS coordinates. Based on El Greco's experience and yours, Amazon is the better option. Item marked as delivered but never arrived - The eBay Community Hi All :) I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. by 2pedals Fri Feb 01, 2019 3:57 pm, Post In case you want to file a USPS insurance claim, we got you covered as well! Ordered an item and the wrong thing item was delivered, Strange Message when Trying to Add an Item to my Basket, Save time and improve your bottom line with eBay fulfilment by Orange Connex, Weekly Chat with the eBay Community Team- 01.03.23 @2pm, Fee changes for business sellers starting from 2 March 2023, Gotta sell em all! Do not give your opinion on whether you believe they are telling the truth or if the package may have been lost. . What did the AP site show against the tracking number? by ResearchMed Fri Feb 01, 2019 4:00 pm, Post eBay item number: 314408751148. I exactly did that before posting here. Luckily, the seller posted the item to a location 300 miles away from me, which saved me from getting scammed. Free delivery and returns on eBay Plus items for Plus members. If a buyer claims that they have not received their item, but the tracking information states that it was delivered, do not jump to the conclusion that the buyer is lying. purchase history. Before delivering a package, a postal carrier can scan the package before it is actually delivered. which prove I and my family weren't even present in the UK to accept the parcel, which means someone has falsely signed for me. Don't it always seem to go * That you don't know what you've got * Till it's gone. 10:38 AM. by mega317 Fri Feb 01, 2019 4:14 pm, Post What am I to do now? They had delivered to the right house number but wrong street. worried? You do not have permission to remove this product association. Is Getting a Refund for a USPS Late Delivery Possible? by go_mets Sun Feb 03, 2019 3:48 pm, Post The big advantage of using PayPal is that, unlike eBay, it is regulated by the FSA. a morning and I'm already sick of having to fetch my mobile phone to get I need help again. I can afford to pay the 8000, how do I increase my limit so this If you're getting a refund, it will go back to your original payment method. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. However, RM track and trace clearly shows the package was delivered to Durham Delivery Office and not your address, or any private address. after my own ' investigation' I was able to p Hi I have recently encountered problems bidding near the end of auctions or RM's and in both cases I should not be penalised for it. You took an enormous risk buying an Item of that amount on here. . I'm not allowed to protest. Could you please advise what should I do next? by go_mets Mon Feb 04, 2019 8:25 pm, Post - I have provided them with a copy of email communication with concierge, who confirmed that no parcel or 'something for you' card was left. Why Did My Package Go Farther Away, USPS? I requested to have the negative feedback removed and eBay claims calling me a scam artist and falsely accusing me of selling faulty products is not a legitimate reason for feedback . Porcelain Microwave and Dishwasher safe 3 Dinner - 1.5inH x 11inW x 11inD 4 Salad - 1inH x 9inW x 9inD 4 Cereal - 3inH x 6inW . Whatever you decide, well present you with the easiest method to do so! DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? by htdrag11 Fri Feb 01, 2019 3:49 pm, Post I called back, and of course because I don't have her personal details she needs to do it. Also, the delivery location, why the seller didin't use special delivery (or at least some form of tracking) for such a valuable item and why they aren't willing to share the serial number is beyond my understanding (they should at least report it to police and block the phone if it is stolen). I now have the Postmaster's manager's phone number and email. What rights do I have here if the seller won't open an enquiry? Because the seller was able to, provide proof of shipment, we cannot reverse this transaction or issue a, refund. Try now. Maybe the recipient didn't have a broomstick handy crow.. https://www.perthnow.com.au/news/offbeat/australia-post-worker-throws-package-on-roof-offers-ruthles on There is a new update, the seller sent a message and attached a proof of postage, which has my correct postcode, but strangely RM signed for confirmation lists 'Durham DO' as the delivery location, which is 300 miles away from where I live. I called AusPost and they told me to tell the sender to call them. They help the organizations to focus on the other parcels they have to deliver. We have helped over 300,000 people with their problems. VISA the credit card doesn't allow buyers to file chargebacks 1 day. by Teague Sat Feb 02, 2019 12:11 pm, Post Is Getting a Refund for a USPS Late Delivery Possible? Ask him to leave feedback. The item is probably useless now and eBay will issue a prompt refund out of my account when they are notified I received the item. The latest updates and insights for growing your business on eBay, More information on our upcoming eBay UK Events. Answer (1 of 10): Get the seller to track the item down from their end and provide you with the tracking number if you haven't already got it. Refund options vary depending on the carrier service that you used to ship the package. on Note that just like in any other any profession, even the postal service has employees that do not always follow rules and regulationsthis is a fact. Could your business benefit from fast, flexible funding? DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? In any case, RM cannot send the receiver (me) any written communication firstly as per the policy published on their website and secondly because the parcel wasn't addressed to my correct address, meaning I cannot be the receiever. It seems to me that your issue seems to be with Australia Post, and not the seller, yet you have left them unfair negative feedback,and smashed their DSR's. 90 minutes later package was brought to my front door my a different carrier who was handed it and told to bring it to me immediately. Check where it was actually delivered to after it passed through Durham. So either it is seller's mistake (wrong address, wrong service, etc.) I've put in the pointless Missing Mail claim on the USPS website and the Postman told me he'd "keep an eye out for it." 31-01-2014 If a buyer is lying, they will use any sign of doubt to prolong their claim and try to get their item for free. You can do this by logging into your account and clicking the My eBay link, which will take you to a summary page. - Checked on RM website, it is delivered somewhere in Durham, I live in Ashford, Kent. I have seen PO mark items as delivered that showed up a day or two later. Infact the concierge received signed for parcels for two other residents on the same day but none for me. a better phone than I purchased, as a goodwill gesture? Carrier lied. eBay seller which, went it arrived, was not as described.The item was ebay item marked as delivered but not received. If I cannot drink Bourbon and smoke cigars in Heaven then I shall not go." Privacy Policy. It's still not here yet. After this, eBay will step in. by NewOldGuy Fri Feb 01, 2019 5:14 pm, Post What are the most valuable 3 cent stamps?. I just realized the "Garbage" Purchase History des VAT 20% confusion on when VAT is added to stamp pu New glitch since eBay messed with purchase history. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? MarketWatch provides the latest stock market, financial and business news. If you need more info regarding eBay, USPS, or any other delivery service, check out the list below: Claiming late, missed, and damaged item delivery refunds is only one in a sea of services you can get with our app. The Bogleheads Wiki: a collaborative work of the Bogleheads community, Local Chapters and Bogleheads Community, Re: eBay Item NOt Received - but DELIVERED. Its not uncommon for packages to get delayed, lost, or stuck in transit. eBay is another place to look for open-box items, but you'll want to shop with care. - When I did not receive the parcel in time and wanted to open an ebay case, the seller advised against it and wanted sort out on their own.- After I opened the case, the seller escalated it to ebay support and wrote "they are sending another iphone 14 pro max 512 GB as a goodwill gesture but not offer a refund" really? We can show you how you can: As if that were not enough, we can also unsubscribe you from a company's email list, stop any annoying robocalls or robo texts they are bothering you with, and cancel any service or free trial you're unhappy with or are no longer using. If a buyer is lying about receiving an item, they have probably done so in the past or will do it again in the future. File a Claim! This does not mean that you have to issue a refund. Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. DoNotPay will take the burden off your back and do the job on your behalf! In any case, could you please share the link where I can see the GPS coordinates/ map? First of all, per paypal and ebay, sig. I Browse eBay eBay HelpSign In Community eBay Announcements eBay Announcements Discussion Boards Inside eBay Yeah i should have bought tracking. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. Long story short, package was not delivered and as far as I could tell was not left at a neighbor. While the majority of eBay packages tend to arrive at their intended destination, it is an unavoidable fact of life that some may not. Item specifics. I purchased an iPhone on ebay (as it was out of stock elsewhere). I messaged seller When . 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