Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. 36. Upon your payment in full, you shall be entitled to the tickets you have purchased. We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. E-mail address is required to create an account. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. AXS or our Client, as applicable, reserves the right to retain various fees and charges paid by buyers or sellers on our Service, even if an event is canceled and not rescheduled. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. For tickets to events located in the United States, the Service is operated by AXS Group LLC. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. This tracks your activity using third party cookies. Fans may consider purchasing Allianz ticket insurance at the time of purchase. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. We act on your behalf, as seller, when listing or reselling tickets. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Online applications are received immediately and are our preferred method of submission. NEVER AGAIN! What is ticket insurance? Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. I've gotten my money back from allianz with just a letter from my work saying I had to work that day. Exceeding these limits may result in cancellation of orders without notice. How do I get my AXS Premium tickets once I complete my purchase? Links to event and venue terms and conditions that are specific to such events or at such venues may be included within your purchase confirmation, ticket delivery or event reminder emails, or made available on each event and venues branded area on our Service, or made available on the applicable Clients website. Violation thereof is grounds for revocation, seizure or cancellation without refund. Holder also understands that at an event, the Holder assumes and bears all risks of inclement weather or force majeure events (including injury or cancellation). Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . What does insurance on concert tickets mean? Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. Contact Us The site owner may have set restrictions that prevent you from accessing the site. By clicking Next, you agree to the AXS.com Terms and Conditions. All fees and charges relating to your transaction will be disclosed to you during the purchase process. If you paid by credit card it may be possible in certain circumstances to. A scan or clear photograph sent by email is acceptable. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. If you are having difficulty in attaching documents or are unable to attach all the evidence needed, please email additional items to refunds@ticketplangroup.com providing your TicketPlan reference number. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Supporting documents are preferred in English. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Please provide details in the box below and attach supporting documentation as appropriate. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). For more information, please see our All photography, filming and other recordings of the event are PROHIBITED. If I have Allianz ticket insurance and miss an event, can I get a refund? Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Congratulations! Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. and now it says "refund pending". I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. ADDITIONAL TERMS. I don't see why I should have to do the legwork on this one. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. So please be as cautious as possible when going through AXS. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. If you bought tickets online or over the phone, you won't need to do a thing. DE Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. Click here. Nightingales THU 20 APR 2023 Doors 6:30 PM Alexandra Palace Theatre. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. AXS provides technology platforms to its clients such as entertainment venues, promoters, and sports teams (our Clients) to list, sell, issue and deliver tickets to events using AXS powered websites and mobile applications (the Service). If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. Terms and conditions of sites linked to by or from the Service may vary by site. PROMOTION RESTRICTIONS. Please note that orders are processed only after a billing address and other billing information has been verified. Privacy Policy Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. By Insurance Site July 2, 2022 July 2, 2022. Please contact the venue directly for a refund. Below you'll find an important update on COVID-19 and your events. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account.

Pizza Express Annual Report, Apartments In Jacksonville, Nc Under $500, Wyoming High School Lacrosse, How Many Motorcycle Deaths In 2021, Articles A