Most corporations have tons of money in reserve funds that could easily be used," wrote one user. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. The executive said, while everything is working right now, its about 50% of the way there. The brand, founded in 1984 in Vancouver, is in the process of investing in social media and building that team, he said. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . Social distancing guidelines also meant that Aritzia, like many other brands, had to call off Spring/Summer 2020 collection shoots; a move that wound up inadvertently amounting to huge successes. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. Aritzia Refund Policy. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. TnAction Spring 23 just launched. This post has been updated from its original form for clarification. "Well take those learnings into account as we move forward." Newspapers Limited, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. Review your return details and click 'Process Return'. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. like Jennifer Lopez, Kendall Jenner and Hailey Bieber, covet the brand's everyday luxury looks. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. Don't worry, you can unsubscribe from our mailing list at any time. Sorry, no refunds to original form of payment for sale or discounted items. If you checked out while signed into your Aritzia account, no postage fee will be deducted. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. The campaign features Canadian models (and mothers) Tasha Tilberg and Janice Alida photographed with their children. In celebration of Giving Tuesday Now - "a global day of unity to take place on May 5, 2020, as a response to the unprecedented need caused by COVID-19," according to its website - the clothing company will donate $10 million worth of clothing to thousands of Canadian . While we recognize that this is an unsettling time for all, we hope our efforts can provide you with a little sense of normalcy and comfort. Online purchases can be exchanged in store. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. After 30 days, we will no longer accept returns. Hours are as follows: Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. As a huge retail corporation, Walmart has been largely affected by the COVID-19 pandemic, alongside many other stores such as Costco, Michaels, and Dollar General.. In total, Aritzia has 106 stores, with 38 boutiques in the U.S. and 68 boutiques in Canada. Bottom line Both companies. The Consolidated Appropriations Act of 2023 extended many of the telehealth flexibilities authorized during the COVID-19 public health emergency through December 31, 2024. Don't rely on consumers to do the job you should be doing. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. "When we made the decision to close our stores in. Steady, now. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Aritzia is a vertically integrated, innovative design house of fashion brands. It looks like youre not in the USA. Despite pandemic-related challenges facing all retailers, Aritzia, whose everyday luxury looks attract the attention of A-list celebrities like Jennifer Lopez, seems to be on the right track, reporting record-breaking third quarter earnings. Hand sanitizer available throughout the boutique, Sanitized product and fitting rooms after each use, Sanitized cash desk and debit terminal after each client, Regular sanitization of surfaces throughout the boutique, Masks are now required in all our boutiques, and we'll continue to provide them to any client who doesn't have their own, Dedicated healthcare professional available for consult. The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. Free shipping & free returns on all orders, all the time. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. Let's continue to take care of each other," continued Mr. Hill. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Dates will be confirmed at a later time. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Don't worry, you can unsubscribe from our mailing list at any time. Every customer package that is purchased funds the donation of two additional sets of clothing for frontline healthcare workers. According to a 2017 study by International Journal of Fashion Design, Technology and Education, the AAW (Average American Woman) is a size 16-18. The dynamic nature of this situation means that things are always changing. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. In an email to CTV News, the company's senior director of communications said the . The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Well do our best to help. When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. A Return Label has been provided with your original order. Let's continue to take care of each other," continued Mr. Hill. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. All Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Some of Aritzias activities over the past year that stand out and were spearheaded by Wong include its leadership during the pandemic and how it gave back to its communities; creating an optimal framework to enhance its digital selling and e-commerce during store closures; and walking the talk by operating from the mantra that real change starts from within.. Wong joined the retailer in 1987 as a style advisor (the term Aritzia uses to refer to its sales associates) at the Robson street store in Vancouver, while studying economics at the University of British Columbia. Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. "Our goal is to do our part for the global well-being. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. Subsequent instalments to Afterpay may be required. What if I need to return or exchange something? In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Aritzias shares gained 59 cents or three per cent to $19.96 in Thursday trading on the Toronto Stock Exchange. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. Aritzia is offering two tiers of clothing packages for purchase with items similar to those being gifted, as an opportunity to help provide an additional 90,000 frontline health care providers (360,000 clothing items) with the apparel they need. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS After 14 days of reopening, we will no longer accept returns or exchanges. Warm wishes and happy holidays to you and yours. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. With Love, All proceeds during this time go directly to the Aritzia Community Relief Fund 100% of which will be distributed to our people. You can pick it up as soon as the store reopens. While it's managed to perform, the question of profound, lasting change continues to loom overhead. Pack and ship your return, following the instructions outlined on the Return Confirmation page. For purchases made online, you can return your purchases online and in store. To order copies of Aritzia's staff and its families through COVID-19, EveryStylishGirl's Career Advancement Directory. The retailer opened a new boutique in Nashville and expanded four boutiques with its Troy location breaking opening-day and opening-weekend sales, Hill said. I write about retail, fashion and beauty. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. Be sure to have your package postmarked and sent off within 30 days of your Shipping Confirmation & E-Receipt email. And well do absolutely everything in our power to keep it that way. Our boutiques are officially reopening. Net revenue totalled $111.4 million, down 43.4 per cent from $196.7 million in the same time last year. to colleagues, clients or customers, or inquire about From your order detail page, select Return Items to fill out the return request form. She rose through the ranks from assistant store manager, to manager, to vice-president of operations. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Within 21 days of purchase, you can exchange your item or receive a merchandise credit, at any boutique in the same country you bought it from. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." Only seven, including four in Manhattan, remain closed. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. "Our goal is to do our part for the global well-being. Similarly, H&M charges a payment of $4.99 for returns made through a Canada Post retail centre but offers free returns for those who are part of the free membership. Our boutiques are officially reopening. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. While successful in keeping its team intact, the move received mixed reviews from its online community. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Aritzia Return Policy for Online Purchases If you bought your regular-priced merchandise online, you can return the items within 14 days from the shipping date and receive a full refund. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. We appreciate your patience during this time. "Our goal is to do our part for the global well-being. Description. When search suggestions are available use up and down arrows to review and enter to select. It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. As Aritzia plans for the future, its new frontiers include opening more storefronts (now that, post-COVID, premier locations now have more compelling financial terms than ever), expanding into new categories (swim and intimates, among others), and procuring new talent. Text HELP for help or STOP to opt out. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. Aritzia is an innovative design house and fashion boutique. Get our Fashion & Beauty newsletter by tapping the button below. After 30 days, we will no longer accept returns. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. To you, our loyal clients, thank you for your continued support and trust. I dropped an item off at a store for repair. This copy is for your personal non-commercial use only. Photographed by Eric Soltan - [+] https://www.ericsoltan.com, The Super Puff pop-up shop, which is an immersive pop-up environment that opened in December 2020 in SoHo, is aptly named Super World. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020.

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